Effective Date: January 1, 2025
1. Introduction
LegalFlow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document retrieval service.
2. Information We Collect
Personal Information
When you create an account, we collect:
- Name and email address
- Organization name (if applicable)
- Account credentials for our service
- County court website credentials (encrypted)
Usage Information
We automatically collect:
- Case numbers searched
- Documents downloaded
- Service usage patterns and frequency
- IP address and browser information
- Device and operating system information
Court Documents
We temporarily store public court documents you download through our service. These documents are cached for 7 days and then automatically deleted.
3. How We Use Your Information
We use your information to:
- Provide and maintain our document retrieval service
- Authenticate your access to county court systems
- Process and fulfill document download requests
- Send service-related notifications
- Improve and optimize our service
- Comply with legal obligations
- Detect and prevent fraud or abuse
4. Data Security
We implement industry-standard security measures to protect your information:
- End-to-end encryption for sensitive data
- Bank-level AES-256 encryption for stored credentials
- Secure HTTPS connections for all data transfers
- Regular security audits and vulnerability assessments
- Access controls and authentication requirements
- Automatic data deletion after retention periods
5. Data Retention
We retain your data as follows:
- Account Information: Retained while your account is active
- Court Documents: Automatically deleted after 7 days
- Usage Logs: Retained for 90 days for security and analytics
- Search History: Retained for 30 days
You may request deletion of your account and associated data at any time by contacting support.
6. Information Sharing
We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, property, or safety
- With service providers who assist in operating our service (under strict confidentiality agreements)
- In connection with a business transfer or acquisition
7. Third-Party Services
Our service integrates with the following third-party services:
- Clerk: Authentication and user management
- Supabase: Database and file storage
- County Court Websites: Document retrieval sources
These services have their own privacy policies, and we encourage you to review them.
8. Your Rights and Choices
You have the right to:
- Access and review your personal information
- Correct inaccurate or incomplete information
- Request deletion of your account and data
- Export your data in a portable format
- Opt-out of non-essential communications
- Withdraw consent for data processing
To exercise these rights, please contact us at support@getdockets.com.
9. Cookies and Tracking
We use essential cookies to maintain your session and preferences. We do not use tracking cookies for advertising purposes. You can manage cookie preferences through your browser settings.
10. Children's Privacy
Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will promptly delete it.
11. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to:
- Know what personal information is collected
- Know whether personal information is sold or disclosed
- Say no to the sale of personal information
- Access personal information
- Request deletion of personal information
- Equal service and price, even if you exercise your privacy rights
12. International Users
Our service is primarily intended for users in the United States. If you access our service from outside the US, please be aware that your information may be transferred to and processed in the United States.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the service. The "Effective Date" at the top indicates when this policy was last revised.
14. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: support@getdockets.com
Address: LegalFlow
Florida, United States
15. Data Protection Officer
For privacy-related inquiries, you may also contact our Data Protection Officer at privacy@getdockets.com.